Frequently Asked Questions

Everything you need to know about your TIGC shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I find the right size?

Every product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your materials sustainable?

At TIGC, we are committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our seasonal collections.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation with a tracking link to monitor your package's journey to your doorstep.